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Crashes when saving drafts in Imap/icloud server [1640] [NSAutoreleasePool drain]

Norm

09 Jan, 2012 09:25 PM via web

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This comment was split from the discussion: MailTags crashes - Lion

I have been using 1615 for the past few days and continue to have a number of crashes a day. I have attached the most recent crash log. These tend to occur during composition of a message and do not typically involve the act of applying tags. I am not positive it is related to MailTags, but the crash frequency has not been a problem prior to 1615.

Norm

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1. Support Staff 32 Posted by Scott on 26 Jan, 2012 10:26 PM

   

   Thanks -- not seen this in any form before -- can you keep running and see what happens.

   Scott

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2. 33 Posted by Norman Cohen on 27 Jan, 2012 02:49 AM

   

   Will do.

   Norm Cohen, MD

   personal: ***@me.com
   work: ***@ohsu.edu

   Sent from my iPad

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3. Support Staff 34 Posted by Scott on 30 Jan, 2012 01:49 AM

   

   Hi Norm

   Any more crashes from the build I sent late last week?

   Thanks

   Scott

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4. 35 Posted by Norman Cohen on 30 Jan, 2012 11:29 AM

   

   No, but I've been traveling and have not been using the computer as much as usual.

   N

   Norm Cohen, MD

   personal: ***@me.com
   work: ***@ohsu.edu

   Sent from my iPad

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5. Support Staff 36 Posted by Scott on 01 Feb, 2012 03:53 PM

   

   Hi Norm

   Here is another build to test for the crash -- I am slowing getting there and this one seems to be a little better for releasing memory at the right time..

   http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1663.dmg

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6. 37 Posted by Norman Cohen on 01 Feb, 2012 05:06 PM

   

   Thanks. Will install now.

   Norm

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7. 38 Posted by Norman Cohen on 02 Feb, 2012 05:14 AM

   

   Hi Scott,

   Another crash tonight. First in a few days. Again, this occurred during creation of a message with saving a draft on my iCloud account.

   I've attached the console messages preceding the crash as well as the crash report info in the attached RTF file.

   Norm

   • CrashLog_2012-02-01.rtf 105.3 KB

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8. 39 Posted by Norman Cohen on 04 Feb, 2012 04:59 PM

   

   Hi,

   Running 1668 and 10.7.3. Had another Mail crash this morning when waking from sleep. Have attached the console entries from wake until crash and the crash log as a single RTF.

   Note the entries in Thread 18, which have some errors related to IMAP and data loading. I was not composing a message when this occurred. I believe I had switched out of Mail and was updating some software from the Mac App Store, when Mail crashed.

   Norm

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9. 40 Posted by Norman Cohen on 04 Feb, 2012 05:00 PM

   

   Oops. Forgot the crash log. Here you go.
   On Feb 4, 2012, at 8:59 AM, Norman Cohen wrote:

   > Hi,
   >
   > Running 1668 and 10.7.3. Had another Mail crash this morning when waking from sleep. Have attached the console entries from wake until crash and the crash log as a single RTF.
   >
   > Note the entries in Thread 18, which have some errors related to IMAP and data loading. I was not composing a message when this occurred. I believe I had switched out of Mail and was updating some software from the Mac App Store, when Mail crashed.
   >
   > Norm
   > On Feb 1, 2012, at 7:53 AM, Scott wrote:
   >
   >>

   • Crash_Mail_2012-02-04.rtf 92.8 KB

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10. Support Staff 41 Posted by petra on 06 Feb, 2012 01:57 PM

    

    Hello Norm,

    Thanks for the crash log. We've been plugging away at solving this bug, and have a new build:

    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1674.dmg

    Please test and let us known if this build resolves these issues.

    Petra

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11. 42 Posted by Norman Cohen on 06 Feb, 2012 02:22 PM

    

    Just installed it. Will let you know.

    Thanks for your continued efforts.

    Norm

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12. petra closed this discussion on 16 Feb, 2012 04:17 PM.

13. Scott re-opened this discussion on 21 Feb, 2012 04:57 PM

14. Support Staff 43 Posted by Scott on 21 Feb, 2012 04:57 PM

    

    Hi Norm

    It has been a while since we heard

    I think we have resolved the crash on compose problem with our latest build

    Just in case you don't have the latest here it is

    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1715.dmg

    Scott

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15. 44 Posted by Norman Cohen on 21 Feb, 2012 05:51 PM

    

    Is that the 3.1 preview? No crashes over the past several builds.

    Thanks,

    Norm

    Norm Cohen, MD

    personal: ***@me.com
    work: ***@ohsu.edu

    Sent from my iPad

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16. Support Staff 45 Posted by Scott on 21 Feb, 2012 05:54 PM

    

    Hi Norm

    Actually if you could test it because I am reintroducing some code I removed to address the crashes -- I am pretty sure the code was not implicated in the crashes but I want to double check with a few people to make sure that I am not taking 2 steps back.

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17. 46 Posted by Norman Cohen on 21 Feb, 2012 06:00 PM

    

    Ok. Will do later today.

    Norm

    Norm Cohen, MD

    personal: ***@me.com
    work: ***@ohsu.edu

    Sent from my iPad

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18. petra closed this discussion on 24 Apr, 2012 05:47 PM.

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