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Latest MailTags very slow on Lion 10.7.3

stetner's Avatar

stetner

05 Feb, 2012 11:55 PM via web

Hi,

I have found that the new versions of Mail Tags make the Mail interface so slow it is unusable. I have had to disable MailTags.

Any idea as to why so slow or if there will be a fix?

Thanks,
Doug

  1. 2 Posted by stetner on 06 Feb, 2012 12:16 AM

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    MailTags 3.0b1668

  2. Support Staff 3 Posted by Scott on 06 Feb, 2012 04:10 AM

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    Hi Doug

    One thing to try -- in MailTags preferences turn off the option to "Show tags from related messages in message list"

    Scott

  3. 4 Posted by stetner on 07 Feb, 2012 01:50 PM

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    That setting was already turned off.

    Doug

  4. Support Staff 5 Posted by Scott on 07 Feb, 2012 03:07 PM

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    Hi Doug

    Can you try this build
    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1678.dmg
    I specifically addressed what I think is the performance issue

    Scott

  5. 6 Posted by stetner on 08 Feb, 2012 10:34 AM

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    Still is slow. When using the arrow keys to move from one message to another in a local mail folder I see delays of about 3 seconds before the text of the next email appears when MailTags is active, and it is virtually instantaneous when MailTags is not active.

    Doug

  6. 7 Posted by mavci on 08 Feb, 2012 12:41 PM

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    I totally agree with stetner. Same problem here, and Mail.app is crashing every hour or so with MailTags 3.0 P3.

  7. Support Staff 8 Posted by Scott on 09 Feb, 2012 04:18 AM

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    @stetner

    Is it just the display of the message in the preview panel?
    - Does the message have a large number of related/conversation messages associated with it - If you turn off the "show tag icon in Message Viewer" option, does it speed up?

  8. Support Staff 9 Posted by Scott on 09 Feb, 2012 04:18 AM

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    @mavci

    the following build
    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1678.dmg

    should rectify most of the stability issues

  9. 10 Posted by stetner on 09 Feb, 2012 06:17 AM

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    The preview panel, I never open messages in their own window.

    No difference turning off "show tag icon in Message Viewer"

    No, in general most messages have one or two replies, or none at all.

    Doug

  10. Support Staff 11 Posted by petra on 09 Feb, 2012 04:08 PM

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    Thanks the additional information Doug.

    We're working hard to track this down.

    Petra

  11. Support Staff 12 Posted by petra on 17 Feb, 2012 05:49 PM

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    Hello Doug,

    Yesterday we released MailTags 3 preview 3.1 which resolved a number of memory problem resulting in crashes and leaks.

    We would appreciate if you could give this release a try and let us know if there is an improvement on your front

    http://www.indev.ca/MailTags.html,

    or directly via the following link:
    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1696.dmg

    Petra

  12. 13 Posted by stetner on 18 Feb, 2012 11:12 PM

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    Still seems very slow. It took about 20 minutes to filter 150 messages. The rules move the message to a folder, apply about 4 mailtags, and then 'stop evaluating rules'.

    Without the mailtaging it takes about a minute to do the same.

  13. Support Staff 14 Posted by Scott on 19 Feb, 2012 12:03 AM

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    Hi Doug

    This seems like a different issue than what was initially reported. My understanding was that you were reporting performance problems when viewing messages. How does Preview 3.1 fare against that issue.

    As for performance wrt to rules, can you confirm that it is a different issue.

    Scott

  14. 15 Posted by stetner on 19 Feb, 2012 03:37 AM

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    No, still slow going from message to message as well.

    Tested today moving from one message to another in a local mailbox takes about 8 seconds.

    Doug

  15. Support Staff 16 Posted by Scott on 19 Feb, 2012 03:57 AM

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    can you open activity monitor , select Mail in the process list and then click sample. the quickly switch to Mail and move from one message to the other to effect the slowdown

    copy and paste the sample in your response

    thanks

  16. 17 Posted by stetner on 19 Feb, 2012 05:58 AM

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    On 19/02/2012, at 1:56 PM, Scott wrote:

    >
    > // Add your reply above here
    > ==================================================
    > From: Scott
    > Subject: Latest MailTags very slow on Lion 10.7.3
    >
    > can you open activity monitor , select Mail in the process list and then click sample. the quickly switch to Mail and move from one message to the other to effect the slowdown
    >
    >
    > copy and paste the sample in your response
    >
    > thanks
    >
    > View this Discussion online: http://support.indev.ca/discussions/mailtags-3-preview-1/1261-latest-mailtags-very-slow-on-lion-1073
    > --
    >
    > To unsubscribe and stop receiving emails from http://support.indev.ca, visit
    > http://support.indev.ca/unsubscribe/7c9557b4be2d8e406a14e147a62242e305e1c2cc
    >
    >

  17. Support Staff 18 Posted by Scott on 19 Feb, 2012 12:45 PM

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    thanks. this pinpoints where the problem is. i'll work on it today

    ***@Indev.ca
    Revolutionary enhancements for OS X Mail.app

    On 2012-02-19, at 12:58 AM, "stetner" <***@tenderapp.com> wrote:

    >
    > // Add your reply above here
    > ==================================================
    > From: stetner <***@stetner.org>
    > Subject: Latest MailTags very slow on Lion 10.7.3
    >
    >
    > On 19/02/2012, at 1:56 PM, Scott wrote:
    >
    >>

  18. Support Staff 19 Posted by Scott on 19 Feb, 2012 01:50 PM

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    This build should fix the speed issue between messages

    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1710.dmg

    However, it may still have slowdown when opening the tag window.

    The problem is when querying the MailTags database for all the keywords for listing them in the tags window

     +     !   :   |     +             !   : | +       !   :     | +   !         1769 -[EGODatabase executeQuery:]  (in MailTags) + 72  [0x10b822708]
    +     !   :   |     +             !   : | +       !   :     | +   !           1769 -[EGODatabase executeQuery:parameters:]  (in MailTags) + 76  [0x10b822f7c]
    +     !   :   |     +             !   : | +       !   :     | +   !             1769 -[EGODatabase executeQuery:parameters:cacheStatement:]  (in MailTags) + 1588  [0x10b822d44]
    +     !   :   |     +             !   : | +       !   :     | +   !               1769 sqlite3_step  (in libsqlite3.dylib) + 1883  [0x7fff826f0a5b]
    +     !   :   |     +             !   : | +       !   :     | +   !                 1570 sqlite3VdbeExec  (in libsqlite3.dylib) + 3181  [0x7fff826f231d]
    +     !   :   |     +             !   : | +       !   :     | +   !                 : 771 sqlite3BtreeInsert  (in libsqlite3.dylib) + 375  [0x7fff8271d3e7]

    The first # indicates amount of time spent in that specific function -- the real problem inidcates that it is taking a lot of time to cycle through the list of keywords you have to compose a list.

    This should be almost instant.

    So a few questions.

    How many keywords are in use in your system
    you can find out with the terminal command:

     sqlite3 ~/Library/Mail/Indev/MailTagsData.db "select count(distinct keyword) from keywords"

    do you have any keywords that seem to be abnormal in size or information
    you can get your full keyword list with the terminal command

    sqlite3 ~/Library/Mail/Indev/MailTagsData.db "select distinct keyword from keywords order by keyword collate nocase"

    Scott

  19. Scott closed this discussion on 19 Feb, 2012 01:50 PM.

  20. stetner re-opened this discussion on 19 Feb, 2012 10:49 PM

  21. 20 Posted by stetner on 19 Feb, 2012 10:49 PM

    stetner's Avatar

    That build did fix the message to message display speed. It is good now. The processing of rules still seems slow though, and I also notice if I delete say 80 messages it takes a while too, probably like a 'move to trash'.

    I have been focusing on my laptop, as that is where I noticed it most.

      
For my laptop:

Not a lot of tags at all.

gollum  08:36:09 ~  
stetner 576 $ sqlite3 ~/Library/Mail/Indev/MailTagsData.db "select count(distinct keyword) from keywords"  
48

gollum  08:36:49 ~  
stetner 577 $ sqlite3 ~/Library/Mail/Indev/MailTagsData.db "select distinct keyword from keywords order by keyword collate nocase"  
2009  
2009_mailrule  
2010  
2010_mailrule  
2011  
2011_mailrule  
AAssorted_mailrule  
Admin_mailrule  
Archive_mailrule  
Assorted_mailrule  
bootimages  
butthead  
closure  
dns  
Doug_mailrule  
***@hp.com_mailrule  
ESX_mailrule  
Forums_mailrule  
holiday  
ImapStuff_mailrule  
Linux_mailrule  
MacStuff_mailrule  
MacUsers_mailrule

NA_mailrule  
NAmed  
Networking  
newpc

OO_mailrule  
OpenSource_mailrule  
OpenVpn_mailrule  
OPS_mailrule  
osprovisioning  
Patches_mailrule  
Patching  
sa78  
SA__mailrule

SA_mailrule

SE_mailrule  
ServerAutomation  
SPARKS_mailrule  
Support_mailrule  
Training_mailrule  
windows  
xmas


For my desktop:

samwise  01:37:24 ~  
stetner 558 $ sqlite3 ~/Library/Mail/Indev/MailTagsData.db "select count(distinct keyword) from keywords"  
220

samwise  01:37:34 ~  
stetner 559 $ sqlite3 ~/Library/Mail/Indev/MailTagsData.db "select distinct keyword from keywords order by keyword collate nocase"  
123rf_mailrule  
2007_mailrule  
2008_mailrule  
2009_mailrule  
2010-2011 tax  
2010_mailrule  
2011_mailrule  
_Other_mailrule  
Aaron_mailrule  
Accept_mailrule  
Accepted_mailrule  
ACM_mailrule  
Admin_mailrule  
airconditioner  
Alamy_mailrule  
All73_mailrule

Anne_mailrule  
Apple_mailrule  
Armstrong_mailrule  
Assorted_mailrule  
AusCERT_mailrule  
Badmail_mailrule  
BadSales_mailrule  
bax_mailrule  
BBEdit_mailrule  
BigStock_mailrule  
Blog_mailrule  
Bob__Marlene_mailrule  
brianmelB_mailrule  
bryant_mailrule  
Camry_mailrule  
CBC_mailrule

Closed_mailrule

codewarrior_mailrule  
CommBank_mailrule  
Courses_mailrule  
crypto_mailrule  
CurrentProbs_mailrule  
Daphne_mailrule

DavidSteel_mailrule  
Des_mailrule  
dilbert_mailrule

dive  
dive_mailrule


DonSjoberg_mailrule  
Doug_mailrule  
Dreamstime_mailrule  
dyndnscron_mailrule  
ebay_mailrule  
EFA_mailrule  
EFF_mailrule  
Enver_mailrule  
Estate_mailrule  
Facebook_mailrule  
Family_mailrule  
Financial_mailrule

Friends_mailrule  
Fun_mailrule


GraphicConverter_mailrule  
gregN_mailrule  
Guyonne_mailrule  
Hilda_mailrule  
homeoffice  
hp


iChat_mailrule  
ikelite  
indev  
Ingrid_mailrule  
ISP_mailrule  
iStockPhoto_mailrule

Jill_mailrule

jobs_mailrule


JoyStok_mailrule  
JRNoble_mailrule  
Kathleen_mailrule

Kirbys_mailrule  
LaTeX_mailrule  
LaunchBar_mailrule  
Lauren_mailrule

Licenses_mailrule  
limew_mailrule  
limewire_mailrule  
linux-mag_mailrule  
Lists_mailrule  
LouiseW_mailrule  
Lui_mailrule  
Mac  
mailacton  
mailtags  
Marcus_mailrule  
Marj_mailrule

master_mailrule  
Melinda_mailrule

MikeColetteThompson_mailrule  
MMM_mailrule  
MMMG_mailrule

mysql_mailrule  
Nell  
Nell_mailrule  
Newt_mailrule  
Newton_mailrule  
Nortel_mailrule  
Omni_mailrule  
Other_mailrule  
OtherMenu_mailrule


Photo_mailrule  
photography  
Pre2007  
printer\_hack\_mailrule  
ProgSwitch_mailrule  
RedBubble_mailrule  
RegLic_mailrule  
Reject_mailrule  
Rejected_mailrule  
relatives_mailrule  
Research_mailrule


Ross_mailrule  
S4057902_mailrule  
Safety_mailrule  
Save_mailrule  
save_mailrule  
SavedProgDocs_mailrule  
Security_mailrule







































Shutterstock_mailrule  
Sjoberg_mailrule  
software  
Software_mailrule  
SpamSieve_mailrule  
Status_mailrule  
stetner.org_mailrule  
Steve_mailrule  
Stockxpert_mailrule  
subscription  
Subversion_mailrule  
Suncorp_mailrule  
taxes  
Telstra_mailrule  
Test_mailrule  
TestMail_mailrule  
TeX_mailrule  
ThisIsTrue_mailrule

tohome_mailrule  
Tony_mailrule  
underwater  
UofQ_mailrule  
UQSent_mailrule  
voodoo_mailrule  
vox_mailrule  
VPC_mailrule  
WestNet_mailrule  
Work_mailrule  
Xmas99_mailrule  
xplane_mailrule  
zaqzaq  
ZSent_mailrule

  22. Support Staff 21 Posted by Scott on 19 Feb, 2012 10:56 PM

    Scott's Avatar

    Hi Doug

    Nothing looks crazy here

    it may be that the database need rebuilding

    First try this in terminal

    sqlite3 ~/Library/Mail/Indev/MailTagsData.db "vacuum"

    If this doesn't do anything then just rebuild the tag database from MailTags preferences.

    Scott

  23. 22 Posted by stetner on 22 Feb, 2012 10:37 AM

    stetner's Avatar

    Hi Scott,

    vacumed the database, but I am still seeing slow rule filtering, this morning it took

    13 minutes to filter 169 messages.

    I also found the system hanging occasionally with a 'Updating Mailtags database' message in the activity window.

    I grabbed a sample when that was happening here:

    Doug

  24. 23 Posted by stetner on 22 Feb, 2012 10:40 AM

    stetner's Avatar

    Also, it takes about 12 seconds to expand the tag window from the '+' mark on the blue tag thing on the right.

    On 22/02/2012, at 8:37 PM, Mr. Stetner Doug wrote:

    > Hi Scott,
    >
    > vacumed the database, but I am still seeing slow rule filtering, this morning it took
    >
    > 13 minutes to filter 169 messages.
    >
    > I also found the system hanging occasionally with a 'Updating Mailtags database' message in the activity window.
    >
    > I grabbed a sample when that was happening here:
    > <UpdatingMailTagDatabase.txt>
    >
    > Doug
    >
    > On 20/02/2012, at 8:56 AM, Scott wrote:
    >
    >>

  25. Support Staff 24 Posted by Scott on 22 Feb, 2012 12:07 PM

    Scott's Avatar

    I think the thing to do is to rebuild the tag database. In Preferences on the Messages tab you can click rebuild Mailtags For options select rebuild tag library and to read tags from headers

    Scott

    ***@Indev.ca
    Revolutionary enhancements for OS X Mail.app

  26. 25 Posted by stetner on 23 Feb, 2012 01:33 AM

    stetner's Avatar

    I rebuild tag library and to read tags from headers and it still took 15 minutes to filter about 130 messages this morning and it is still taking 8+ seconds to expand the tag thing on the rigt with the '+' button.

    Doug

  27. Support Staff 26 Posted by Scott on 23 Feb, 2012 01:40 AM

    Scott's Avatar

    thanks for the update

    Something occurred to me today and I think I know what could be wrong -- I didn't have the items in the database indexed for faster searches so I remedied this

    Here is another build
    http://dl.dropbox.com/u/2113086/Prerelease/MT3/MailTags3.0b1727.dmg

  28. 27 Posted by stetner on 23 Feb, 2012 03:10 AM

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    Seems to be much better, only a second or two to open the '+' window, and filtering about 20 messages went quickly. I will have a go again tomorrow morning when I process my overnight mail which is usually 1-200 messages.

    Thanks,
    Doug

  29. 28 Posted by stetner on 23 Feb, 2012 10:48 PM

    stetner's Avatar

    Looks goos Scott, 1.5 minutes to filter 140 messages, '+' key comes up in about a second, and the moving from message to message is fast.

    Looks like you can close this one out.

    Thanks,
    Doug

  30. Scott closed this discussion on 23 Feb, 2012 10:59 PM.

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