Support Hours

Indev Support generally operates between 9am and 4pm Central Time, Monday to Friday

We strive to respond to support requests within 24 hours

Why Log in?

If you take the time to create an account, you’ll be able to post private issues (that only yourself and our support team can see) and track your existing issues. However, if you don’t want to create an account, you can still create a public issue in our discussion area.

Self Services

Registration Code Lookup

If you have misplaced your registration information, enter your email address below and it will be emailed to you automatically.

Email Address:

If your email address has changed since you purchased our products, please start a discussion and we will update your details

Uninstalling our products

If you wish to uninstall or disable our products please read the following knowledge base article:

El Capitain Beta

There are some critical changes in Mail 9.0 that makes adding a new UUID impossible. We are looking at the code and working on an update. As soon as we have a beta available we announce it on Twitter and post it here: http://support.indev.ca/discussions/plugin-versions-for-apple-seeds.

We anticipate having a stable beta of MailTags and Act-On and Perspectives for the public beta release of El Capitain in July.

MailTags 4 Released!

MailTags was officially released on July 28, 2014. You can download the official release at the MailTags product page

Mail Act-On 3 Officially Released

Mail Act-On 3 was released on March 5, 2014. You can download the official release at the Mail Act-On product page

Mail Act-On 3 Upgrade

If you purchased Mail Act-On 2 and wish to upgrade to Mail Act-On 3 you can check if you qualify for a free upgrade.

MailTags 4 Upgrade(Pre-release)

If you purchased MailTags 3 and wish to upgrade to MailTags 4 you can check if you qualify for a free upgrade.

Upgrade Policy

Customers who purchased MailTags 3 or Mail Act-On 2 on or after June 1, 2013 qualify for a free upgrade to MailTags 3

Customers who purchased MailTags 3 or Mail Act-On 2 prior to June 1, 2013 qualify for reduced pricing of $14.95 for each plugin